Contact Us
1. Get in Touch
At Sarisaviaulian, we aim to provide clear information and helpful support throughout your shopping experience. Whether you have questions about our furniture, product details, an existing order, shipping, returns, or payment, we are here to assist.
For faster assistance, please include your order number when contacting us about an existing purchase.
2. Customer Support Information
Online Store: Sarisaviaulian
Email: customer@sarisaviaulian.com
Phone: +1 (281) 578-4396
Mailing Address: 1822 Barker Cypress Rd #1310, Houston, TX 77084, USA
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Central European Time)
3. How We Can Help
I. Product Questions: Contact us for assistance with product descriptions, dimensions, materials, or other information published on our website.
II. Order Assistance: If you have questions about an order, payment confirmation, or order status, please provide your order number so we can identify the relevant details.
III. Shipping and Delivery: Contact us if you need help understanding shipping arrangements, delivery estimates, or tracking information.
IV. Returns, Exchanges, and Refunds: For return requests, exchanges, or refund inquiries, please review our Return, Exchange & Refund Policy and contact us for assistance.
V. Warranty Support: If you have a product-related warranty question, please refer to our Warranty Policy and provide relevant order details when contacting us.
4. Before Contacting Us
To help us respond efficiently, please provide your order number, the email address used to place your order, and a clear description of your question where applicable. Please do not send full payment card numbers, security codes, or other unnecessary sensitive information by email.
We aim to respond to customer inquiries during our stated business hours. Response times may vary depending on inquiry volume and the nature of your request.
5. Helpful Information
You may also find answers through the following pages:
Return, Exchange & Refund Policy
6. We’re Here to Help
Thank you for visiting Sarisaviaulian. We appreciate your interest in our furniture and are committed to making your online shopping experience as clear and convenient as possible.